When The Debate inside your head IS Worth It

Have you had a recent moment of the conversation you were having with yourself was so loud you couldn’t even hear someone talking to you? 

Of course you have. Those self-exchanges can be fantastic or horrible, distracting or helpful... and if you're not careful, consuming. Yet sometimes they're worth engaging, in order to get to your best next iteration. 

(While you may or not be a runner, you can fill this in with a situation where you know you could do the same thing…)

I love my running time. Yet... a few minutes into my run this morning, I just wasn’t feeling it. For a full minute (yes, I clocked it), I had an internal debate with myself-

Me: I don’t want to do this. 

Other me: Too bad. Do it anyway. 

Me: I’m tired and already breathing too hard- this is going to be a slow, rough run. I worked out really hard yesterday and the day before. It’s completely overcast and there aren’t even any good clouds to focus on. Maybe I should take this as a sign that this should be my day off. 

Other me: No. Shut up. You got a rare 8 hrs of sleep last night- you’re fine. It always smooths out after the first 5 minutes. Keep going! You’ll be happy you did when you’re done. 

Me: Ugh. That’s true. I can do anything for 5 minutes, right? Some first-five-minutes are rougher than others, but it always gets easier after that. Okay- I’ll clock it. 

Other me: There you go. Focus up and out- it always works.

So, I did. Five minutes later into this hot, humid run, I was still going, but hadn’t exactly broken through anything (often I do). It was still rough, and the conversation started again. 

Me: Okay- we’re past that magical point, and it’s still not happening. 

Other me: Then call it. Enough wasting energy on the question. No more complaining. If you’re going to do it, just go and get into it. If you’re not, then just turn around and be done.

Me:  Ug. Well… maybe there’s a way to do both.  A compromise without compromising… what if I cut this run shorter than normal by half, but focus on strength vs. endurance to get just as much out of it as a longer run? I never do that, but I could. The run ends faster, yet I work a little differently, honing something else. Win-win? 

Other me: Okay. GO! 

And I did. For the rest of the run I just pushed off each stride a little stronger than I normally would, focusing down on that push-off instead of my normal up and out for the horizon. I felt my focus sharpen, my legs get stronger, my voices quiet. My mind actually woke up in a different way with this slight little change in focus, and I felt myself doing something I’d done a million times through a surprisingly new lens of experience. Worth it for that alone. As I crossed the finish line of my driveway, I felt relieved that I didn’t quit, satisfied that I found a new way to strengthen my stride, and intrigued by how a slight change altered the whole experience so much. 

Yet here’s the kicker…

As I looked down at my MapMyRun, I expected to see the much shorter time than normal, but not much change in my pace, since I was so slow out of the gate. And I was shocked- my pace actually improved by more than a full minute per mile faster! That’s a lot- even faster than some of my full-out sprints at the end of normal runs. 

So- runner or not, here's what you and I both do: 

• We have debates in our head like this all the time. 
• We make choices about pushing through our internal resistance or not every day- consciously or not. 
• We have things we do so regularly that they now define themselves in a fixed, possibly limiting way (i.e.: “a run” to me was running a certain pace, distance, way…). 

So, try this… 

1. Stay ahead of your voice.  The tricky part about your little voice is that it knows you to the subconscious core, so knows exactly how to push you… yet also how to take you down- and it’s not always clear which motive is leading that internal conversation. It’s easy to get psyched out by it, so knowing when to stand up to that voice and how shut it down when it’s sabotaging you is crucial.* Yet if you stay in it (see #2 below), only engage in that internal debate for a limited engagement, or else you get sucked into a rabbit hole of internal tug-of-war, which can stop you dead in your tracks. That’s exactly why I clocked it this morning- after a few seconds of debate, I knew I’d need to contain it to a small timebox so something could either shift quickly or I could shut it down and power forward. Do you know how to separate from your little voice enough to assess its effect on you in the moment? Practice it.* 

2. Take on the internal debate. Your voice can be your best cheerleader or your worst critic, and often it’s a combination that’s weirdly helpful. Sometimes it pushes you in exactly the way you need to be pushed, and it’s worth it to engage with it and argue through its resistance, pressure-cooking your thoughts into a better idea. My voice this morning deftly laid down the ultimatum of  ‘shut up or go home’ because sometimes I need my options to be reduced down to A or B in order to push me into creating a divergent option of C.  Had I ignored that voice and muscled through my full run this morning, I would’ve missed a huge learning, new experience and overall improvement. What does your little voice know you need, and when might it be pushing you exactly the way you uncomfortably need to go? 

3. Shift one tiny thing, and you change the whole experience. We are more habitual than we like to think, and often go on autopilot without even realizing it. The first time you rode a bike it was exhilarating; by the hundredth time, it was just transportation. Through the practiced motions of what we do regularly, our experiences start to blend together. By changing one small thing (try folding your arms, then folding them the other way, with the opposite arm on top), everything changes. A shift even that slight forces you to experience it as instantly different, and you’re snapped out of autopilot, wide awake and getting nuance you missed the last 99 times, new synapses firing, new thoughts possible, and your operating system is rebooted. What possible element can you shift or zoom in on to change an otherwise regular experience right now and notice something new?         

4. Stay present in the experience, and be open to what might emerge. The cool surprise is that a tiny shift can also cause a huge change in results which you just couldn’t get to if you’d kept on with your original plan. Listening while arguing with my little voice got me to something I never would’ve planned. Every step I took a little stronger this morning felt different in the moment, but not enough, I thought, to really change my overall time so much (nor was that my goal, for a nice change). I was so present in the new experience that it didn’t matter to me, yet in the end that tiny change made a huge difference in my time, and will now be a new kind of run added into my training from now on. Perhaps the result you’ve been trying strategically to improve for so long actually needs you to release your vice-grip focus on it for a bit to pay attention to some overlooked element along the way before anything can change overall?  

Going forward, I know my little voice will keep challenging me- that’s its job. I’ll keep looking for where it can be the catalyst for shift where I need it, experiences re-defined and results I can’t possibly predict from here. You too? 

©SarahSinger&Co. 2015

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For more thoughts and concrete strategies for getting to your best thoughts, impact and process... check out my new book, Tap Into Greatness and live workshops, like Tapping Their Greatness. To go deep on mastering your little voice, check out *Little Voice Mastery. 

Of Course You Are.

Something awesome happens. 

Something horrible happens. 

Something we were counting on falls through. 

Something we were sure would never happen actually does. 

Someone or something appears in our life. 

Someone or something goes away in our life. 

Success. 

Failure.

Surprise. 

Connection. 

Disappointment. 

Learning. 

Embarrassment. 

If you’ve talked with me much longer than 20 minutes, especially about any of the above topics, you’ve heard me say something like: 

“There are no accidents.”

"Of course you are." 

“Everything is on purpose.”

“You’re exactly where you need to be.”

“Show me someone who believes in coincidence, and I’ll show you someone who’s not paying attention.”

Those could sound like airy-fairy idealism or some kind of surrender to predestiny, right? 

Not at all, actually.

Yet let me clarify… 

More macro-approach to life than a belief system, there’s a way to pay attention to, interpret and connect the things we experience and their meaning which keeps things moving forward.

While I don’t at all believe that our lives are preset and just playing themselves out, I do think we are part of a massive, multi-layered, universally connected dominoes game all the time, in which every single thing that occurs (including what we do, how we respond, and what we don’t do) causes shift somewhere- whether we see or intend it or not.

The Butterfly effect. Precession. Perturbation… Science shows us how this is occurring in nature all the time, and it’s happening in our own human interactions and reactions, too. 

Call me controlling, but I believe that we determine the results, elements, contents and quality of our lives. I don’t mean that we have control over everything. Of course we don’t. Yet we have more control than we think, and especially of the most important part- how we experience, interpret and are effected by it all. 

While I am optimistic, I actually don’t subscribe to “just believe that it’s all good and it will be all good” thinking- even I think that’s a bit naive. 

Yet when things occur (planned or not, in our control or not), we are presented with a moment of choice. What to think about it? What meaning to assign to it? What response to have or not have? What step to take next? Those choice moments are loaded, and how we choose determines our happiness, struggle and purpose. 

Every time, it’s an opportunity to do a few key things… 

1. Own your impact, trace your steps. 

Concretely: In the most literal interpretation of “no accidents’… we end up in situations and results which we had more to do with causing than we like to admit. While it’s faster and easier to play innocent or assign cause to someone/something else, you’re better than that. While uncomfortable at first, there’s amazing power in clearly, proactively and bravely claiming the path that got you to that moment.  

A funky dynamic with someone? A huge win? A giant fail? A situation you hate or love? 

Call it, Own it, Move on. 

Look honestly and thoroughly at yourself, then call out the role you honestly played in getting yourself to this moment. Then do something about it. 

Owning it this way can be uncomfortable at first, but amazingly empowering after, instilling strength and wisdom that only comes with self-actualization.  Success is not just about luck, nor is failure- rather they are results of your own talent, choices, actions and effort. 

That said, only do this in a way that takes accountability yet doesn’t overblow. If a tragic occurrence happens or an unprovoked perpetration happens, it’s not rational or helpful to put the ownership of that on yourself, so don’t. Move forward to #2. 

Not as concretely: Beyond those visible ripples of our impact, we also have more power than we know in what’s less concrete and traceable- in our focus, intention and energy. When I think about a friend I haven’t spoken to or thought regularly about for years, and they call within moments… When a job opportunity falls through and before it’s even known, a new one lands in your inbox… When you meet a single person in a crowd with whom you instantly and powerfully connect in a rare way… When an athlete visualizes winning in a particular way down to the smallest detail, and then actually does… something’s going on there. The book The Secret was a rage a few years ago because it tapped into a real dynamic in the world- the law of attraction. While I think this is just one piece of what creates the content of our lives, it’s significant. Our presence, attention and energy has impact more potent, constant and far-reaching than just what we say and do; we’re radiating energy all the time. 

So- notice and own the energy you put out into the world and what you attract into your life.

2. Choose your meaning. 

Good and bad are a matter of viewpoint- and actual choices of judgment we can make as we want. 

As humans we are meaning-makers. Something occurs, we make it mean something- this is how we interpret and navigate the world. So moment to moment- what meaning are you making, and is it helpful to you moving forward? In Tap Into Greatness, we explore and redirect some patterns of how your internal voice makes meaning and influences everyone around you. Yet right here, right now- you can shift your perspective...

Since the opposite of accidental is purposeful, choosing to see each moment or occurrence as purposeful flips you instantly from passive to active mode, victim to initiator of what it will cause and create for you.

In my coaching and workshops, when someone shares a revealing truth (like the real issue at hand, or the thorny emotions they’re feeling), my first response is always“Good!” I always clarify, “… not good that you’re feeling that or good that this occurred- but good that we’re getting to the crux of it, so we can make some choices about how to move forward… let’s go!” 

So in a situation you didn’t expect, you can choose to see every one of them as a good thing because even when they’re painful, every one is an opportunity….

…to truly learn something you’ll carry forward, 

…to see something you couldn't before, 

…to choose something you didn’t fully consider before, 

…to broaden or deepen your thinking about something. 

While all of those opportunities when taken are productive, purposeful and keep you consciously choiceful, they’re not always quick, pleasant or fun. Yet every time they’re worth it- because they’re what define your growth as a person- evolving forward on your path different than you were before.

3. See the opening. 

Two of us can look at the same wall and see two different things. You might see the solidity of the wall, while I’ll likely see all the cracks that could be pried into openings, and focus on what’s on the other side. Seeing those cracks, and the potential light coming through them doesn’t mean I have to pry them open, or will even pursue doing so. Yet focusing on what’s past that wall or paths through it opens my thinking, my perspective and my possibility beyond what is obvious in the moment, giving me something I can do something about. That onus of control is key- because seeing the opening puts me into generative vs. limited thinking, focused on making something happen, moving to a different position. Once I see even a crack of light coming through, I can’t experience where I am the same way again, because its limits have been cracked, too. You can, too…

No matter what moment, situation or result you’re in, it’s actually in motion, on it’s way to the next thing- no matter how final or permanent it feels.  

Pause to see a possible purpose. Then ask yourself,  “What’s this on the way to?”  “What is there for me to learn in this moment, which will allow me to create the next one?”  Rigorously push yourself to consider those questions, and your mind will answer them every time. 

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While you don’t have a crystal ball and it may or may not be all laid out for us…  you do have the enormous power to own your impact, make it mean something that pushes you forward and find the openings through each moment on the way to generating the next. 

So, with the next occurrence that goes exactly how you thought it might... or the one that surprises you completely, remind yourself that there are no accidents- you are in that moment exactly where you need to be to learn, evolve and get something that will shift you as person out of it… if you’re paying attention. 

Of course you are. 

©SarahSinger&Co. 2015

BE it.

Get clear about your intention and goal in any conversation, beforehand. (definitely)

Bring more rigor to the words you choose. (absolutely)

Clarify your message. (important)

Know that every conversation you have is causing something, so be intentional. (more than you realize)

Watch and manage your tone, body language and facial expression, as they can speak louder than your words. (truth)

...Those tenets are a big, and  bring big impact. I coach to them all the time, as they start to get at the power of our communication. Because communication is so much more than the content of our words. 

There’s the intent or goal of the communication…. what we want to HAVE out of it.  So many skip this step, yet it can make all the difference, when inserted right before diving in to an exchange... Out of this communication, I want to have… agreement? collaboration? the other person put in their place? Hm. 

Then there’s the delivery. Those nonverbal messages we’re sending (tonality, facial expression, body language) as we communicate… what we DO in the conversation. 

Of those parts… people get and trust what we’re DOing in the conversation more than the content.  If I'm saying one thing, but messaging another in my tone, body language and facial expression, you'll go with the nonverbals.  There’s often a huge disconnect between the messages coming from our words and from our delivery (picture a teacher/coach/boss talking to their brood about getting fired up in an expressionless way).

And yet there’s another lesser-known key to it all.  Even more powerful than what you’re DOing in in that standard formula of words + tonality + facial expression/body language… is what comes before any of that, and could be sabotaging the whole thing for you. You’ve had interactions where you said the right things, did the right things, but actually didn’t get the impact you wanted, right? I certainly have.

In those moments of frustrated communication, we get in our own way because it’s more than what we say or how we say it.  Despite message, word rigor, causality and nonverbal awareness…

It’s about who we’re BEing. 

That is... who are you mentally, emotionally and physically being at the time?  What State are you in?  What’s your mindset? Here’s the challenge… We all have countless versions of ourselves which we end up BE-ing at any moment, without ever thinking about it. Yet rarely do we create a moment to check it, and make sure it’s the version we need to BE in the moment for what we’re trying to accomplish.

I can BE: calm, nurturing, positive, connected, excited, all-in committed, inspiring, partnering, empathetic, flexible, curious, interested, loving, patient, listening, disarming, lighthearted, open, laser-focused, empassioned, relentlessly optimistic, intense in a motivating way…

I can also BE: distracted, pushy, steamroller-y, defensive, submissive, impatient, cynical, rigid, negative, resentful, judgmental, task-y, inaccessible, fake, passive-aggressive, aloof, insensitive, closed off, already decided, intense in an intimidating way…

We could pick any one of those (BEs), and quickly predict how it would impact what I might DO differently in each one, and then what I might Have as a result. Pretty simply: 

Be: Open

Do: Really listen with full attention, truly imagine and try on every idea another person is saying, allow uninhibited connections to occur, build on them. Communicate ideas about how we can work together. Keep body language open, relaxed, possibly leaning in. Eye contact is direct, connecting. 

Have: Collaboration with my partner

Now go back through that Be-Do-Have plan changing to BE-ing Defensive instead of Open.

The whole thing changes and now doesn’t work, right? If I really tried to force those same behaviors (the DO) from a place of really BEing defensive- I’d come across as inauthentic, and in no way get true collaboration with my partner out of that conversation. This type of communication fail happens all the time. The challenge is that we focus too much on what to DO, when who we’re BE-ing may be all wrong. This is usually because we just don’t think about it, or because we think it’s not visible to anyone else. We, as the wired-for-action creatures that we are, focus on what we should DO, best practice, and steps to the goal. Yet those only succeed if we’re executing them from the right place, which we may or may not have set consciously.  I can use all the right words with the right message, even taking the right steps, but get no buy-in if I’m coming from a place that doesn’t match my outcome. That BE has everything to do with powering my impact, message, tonality, nonverbals and emotional energy… beyond the words I’m speaking.

Lately I’ve been bringing more attention and intentionality to this awareness before interactions. The results are powerful. With a client recently, I focused on BE-ing light, flexible and effortlessly positive- even while presenting a paradigm-altering idea. They were surprisingly agreeable and open to it.  This was significant since I had presented the exact same idea to the same client a few weeks before, and they not only hated it, but were resistant, upset and unhappy with me about it. After that didn’t go well, I had to admit to myself that I was irritated with them, BEing insensitive, pushy and a know-it-all (all unconscious). It didn’t matter how right for them my good my ideas were- all they got was the pushy know-it-all I was BEing, so of course they weren’t engaged by my idea! Owning that, doing what I needed to do to come back BEing authentically positive, flexible and lighter... I had a completely different result. 

The lesson for me?  

Who I’m BEing will always speak louder than anything coming out of my mouth (and can’t be hidden in my nonverbals to those who know how to read them).  Before I respond or communicate I must first get clear on what Intention I want someone to feel in my communication, and focus on it.  Get myself present- IN it.  Then go!

So…

Try this out: 

Develop an awareness in the moment of who you’re BE-ing and what it’s causing. 

After interactions with people, ask yourself: 

• What did we both Have at the end of that interaction? This is the result, the takeaway- both concrete and invisible? 

Examples: we both had frustration; or connection; or a great solution we couldn’t have gotten to alone

• What did I Do in that interaction to cause what we both ended up with? 

Examples: I didn’t really listen; I really listened and empathized; I acknowledged and built on his ideas

• Who was I BE-ing in that interaction? 

Examples: I was being impatient; present in their world; open and partnering

The more you do this, them more you’ll be able to catch yourself in the moment and make adjustments. 

Before you respond or communicate in a moment, pause to get clear on what you want someone to feel in your communication, or what you want to come out of it. Then find the corresponding way of BEing that could cause that, see if it’s different than where you are, and shift it.

Notice your patterns. Do conversations seem to end in frustration when you’re coming into them BEing defensive? Are you able to have your best moments of connection with people when you allow everything else to go out of your head and are just BEing present in and focused on their world? When you’re rushed, do your interactions become tense (perhaps you’re BEing tense when you’re slammed with other stuff)? Do you tend to have better or worse interactions/influence with certain people, or with particular settings, which may be triggers for who you’re BEing?  

Experiment with different ways to BE in your interactions. In low stakes situations (where you have a lot more control over your emotions), try isolating different versions of who you’re going to BE in a conversation beforehand, get yourself there, and notice what happens. As you continue to do this, you’ll get more precise and faster at it. Eventually, you’ll be able to do a quick reset with yourself going from interaction to interaction.

The true power of connecting with others in communication of any kind (leading, teaching, influencing…) comes down to this essence of who you are BEing in the moment. It powers your impact, message, tonality, nonverbals and emotional energy… before and beyond the words you’re speaking.

©SarahSinger&Co. 2014

Power & Off-Ramps

The simple on/off ramps connecting the highway to the rest of the world are things we take for granted, yet clutch.

My office is attached to my home, which is good and bad.  The very thing that makes it  really great and really hard is the distance between work and the rest of my life (family, home, etc). It's about 3 inches- the thickness of the door to my office.

Within the worlds we work and lead every day, we have a certain amount of momentum, speed and influence.

Relatively speaking, people listen to us, respond to us quickly (again- all relative), and look to us for direction and leadership when we enter a room or conversation.  All of that gives us a sense of, well... POWER.  The more effective we are in our work, the more we get it.  The more we get it, the more it gives us energy and motivation. Which conditions and fuels us to keep that momentum, even accelerating.

This is an important thing to acknowledge, because it feeds us more than we know all day, every day in that world.  While we have pressure and responsibility with leadership, it’s tempered by that rush we get from the impact, intensity, pace and immediate feedback of influence from our decisions and actions.

In many ways, as we go along in this work-world, it’s as if we’re going 70 mph on a highway, with momentum.  Our peers are going at that same pace with similar direction, acceleration and power, and it’s all flowing consistently. Like that highway, sometimes we don't even realize how fast we're moving, until...

At the end of the day or the week, we enter a different world- NOT work.

Relative to that world of work, this is like driving on sidestreets, where it's a completely different way to navigate with many others who are on very different paths, going different ways, at different speeds. Pedestrians, cyclists, cars turning right in front of us. Definitely not the place to go 70 mph, focusing full steam ahead.

There’s a REASON for offramps.  

What would happen if the offramp from the highway to the side street you just traveled was only 3 inches long?  Ridiculous, right? We'd wrecklessly careen into that other world, and potentially cause all sorts of damage coming into it at highway speed, yes?  Well, perhaps that's exactly what's happening.

In my case, when I'm not traveling or at a team's site for work, my transition from one world to another is only 3 inches long, from one side of the door to the other. While I have another door which goes to the outside, I instead use the one which exits straight back into the busiest part of my family's world. Bam- right from the highway, going 70 mph into the 4-way intersection of cars- some stopped, others going different directions at different times and speeds, with pedestrians mixed in. No offramp. Unsurprisingly, that transition is often jarring for at least someone in the mix (sometimes me, sometimes others, innocently doing their pedestrian thing as they should).

My office setup makes the challenge very visible. Yours may be less obvious, but it's there. Have you used your entire commute home on business calls, then walked into your house (even past a family member) still on a call?  Have you brought your laptop and work right into the the middle of everything non-work? Do you tell your friends and family, "just give me one more minute" while you disappear into email or texting to get one more thing handled, missing what's happening right in front of you?

Many of us come off of our workday or flow into the world of our families and personal relationships without creating, using or acknowledging an offramp.  It’s as if we speed off the highway without that important strip to slow us down, still going 70 mph, then get irritated with everyone else going half that pace because they’re not moving with the flow we're used to and still expecting.

That power, pace and flow of decision that exists for us in the world of work and leadership doesn’t exist in the same way in the rest of our lives. In fact, many of us have experienced people in our personal lives reacting much the same way any innocent drivers on a side street, going along at 25mph would react to someone plowing through at 70mph- “knock it off!”

We’ve all had someone in our personal lives remind us that we’re not their coach or leader or boss, yes?

We've gotten more impatient with our loved ones or kids when they don't listen and respond to us with the way we think they should, yes?

We’ve all gotten irritated and impatient with someone’s (slow) response time outside of work, yes?

Many people I coach tell of their personal relationships suffering at the cost of this.  They were still going at 70mph and missed the things happening at 25mph (like people in their lives finding their own paths, disconnecting, etc.).  Spouses, family, friends. . .

I'm finding that the more I pay attention to my transitions on and off that freeway of my workworld, the more present I'm able to be in ALL the moments-  with my family, with my clients and work, with my projects and in the precious moments of just being by myself.

At the end of the day, sometimes this means creating my own off ramp, since there isn't one built in for me. This might mean driving the long way home to finish the call and give myself a few minutes with the windows down and music up to clear my head before I pull into the driveway. Taking the back door out of my office to take a transition walk all the way around the house to come in the way everyone else does. Turning the computer off and leaving it off.  Leaving my phone on my desk instead of having it attached to me all the time. Getting outside with my kids to play what they're playing.  Turning off all the devices and just talking and connecting with my husband without distraction at the end of the day.

So, where’s your offramp?  

Do you have one?  Do you use it?  Does it cause you to slow down, enter into a different speed and traffic pattern as those around you and pay attention? What happens when you don't?

Create new and deliberate ones. Here's a start:

• Consciously think about the role you just came out of (like "boss") and choose which you're transitioning into (like "partner"). Get yourself in that mindset...how does a partner show up differently than a boss?
• Finish the call, the email, the other-focus, and give yourself a distinct buffer of time and state change before you walk into that other world.
• Give yourself a ritual to mentally, emotionally and physically clear your head of one world and transition into the other (like taking the last 5 minutes of your drive home to be off the phone, listening to your favorite song, loud).
• Create clean lines. Declare "done for the day" to yourself and everyone else who's impacted by it, and do what's necessary to stick to that (computer off, phone in bag, etc.).

As lines blur between the speedzones in our lives, check yourself and your ramps. Then notice your navigation improve.

©SarahSinger&Co. 2013

Impact Everywhere

Scenario #1:                                     

I got 20 minutes with a group of bright, talented new hires last week in a new company I’m working with. It was a spontaneous decision to have them spend a few minutes with me as the expert coach since I happened to be in the building during their onboarding. I knew that this might be my only window to make impact with them (never met them before, might never see them again), so I went for it. I dove in, assessed where I could focus for the most impact, coached them individually and as a group pretty intensely, watched their thinking shift, then I was out. I intentionally made positive impact that would change some things about how they see themselves going forward.

That’s a really good twenty minutes to me. I measure my work’s accomplishment in level of  impact I have on people. In this case, I actually heard feedback today from that group last week who reported my twenty minutes with them as the most powerful in their ten day onboarding process. “She pushed hard, but not in a confrontational way, and pulled stuff out of me I didn’t know I had.” Awesome.

Overt acknowledgments are pretty nice. Yet most of the time I have to go on the cues I get in the moment (you, too, can develop the sensitivity to see the moment of shift for another person if you’re looking for it).  I maximize the moment to create a shift and then trust that it’s going to have marinating, multiplying impact as that shift takes root in their thinking after I’ve gone.

 Scenario #2:                                                                                      

A crew of city engineers were doing the final reseeding and strawing next to the street they’d been working on yesterday, as I jogged through them on my regular path .

“Thanks for doing this- it makes a big difference, and it’s going to look really good when you’re done!” 

That shoutout takes 5 seconds to say, doesn’t slow down my run at all, and can actually be the one nice acknowledgment those guys get that day for their work making a positive difference in other people’s lives.

...Which brings more meaning and satisfaction to what they do. And maybe causes them to feel more pride in their work and the positive effect it has in the world. Which makes them happy. And maybe sparks them to think about and acknowledge other people in the same way. Which carries it on…

Except I didn’t say it. 

Instead I just smiled and said “Hi,” as I continued to run past. I thought it, but it didn’t fully occur to me to verbally acknowledge them and my appreciation of their work until I was already too far down the road, out of earshot.

Missed moment. 

As soon as I ran past, I knew I’d missed it. I could’ve said something right there and made positive impact for that whole crew. I actually spent several of the next minutes of my run regretting that moment and thinking about this very idea of how easy it actually is to make more positive impact by just becoming more aware in those moments of opportunity.

So, I ran a little harder and faster, hoping I’d get back to those guys while they were still there, and make it right. When I did, many of them had gone, but a few remained. I ran up to them and delivered that simple little acknowledgment. A ten second exchange, I watched their thinking shift, then I was out. In that quick ten seconds, a little caught off guard, they went from surprise, to really getting what I said, to big-grin, standing up-a-little-straighter satisfaction of being newly proud of their work and acknowledged for it by someone in the world. They played it off casually, but I knew I’d struck a chord. I intentionally made a positive impact that would change some things a little about how they see themselves going forward that day. And I didn’t even lose time off my run.

That’s a really good ten seconds to me. Not as good as if the whole crew had been there to feel it, but a difference made for those few guys. Think starfish story,“I made a difference for that one.” Not as big and dramatic as Scenario #1, but who’s to say?

It’s right there.... 

Okay… so maybe this idea of making impact is one that I think about more than other people, yet I’m clear that this is way bigger than what I do for a living. We could consciously be making positive impact 100 times a day if we actually paid attention to the moments of opportunity we’re passing by all the time.

I can drop a pebble in a pond, and watch it as it disappears to the bottom of the pond. I may notice the ripples my pebble causes, but how often do I follow them, making impact somewhere else, 90 degrees and a good distance away from where I focused my pebble in the water?  Bucky Fuller coined the term Precession, the idea that there’s impact happening at 90 degree angles from our focus all the time, like those ripples reaching out to the edges you can’t even see in a pond. I choose to turn an otherwise disconnected moment near someone else (think standing in line at the grocery store) into one of connection and positive impact, and who knows what that might ripple into for that person?

I’m convinced of the truth that every single interaction we have in the civilized world has an impact on someone else. 

If you can think of an exception, please let me know, as I haven’t found one yet.

Sometimes it’s direct, sometimes it’s delayed, and sometimes it’s in that ripple effect that happens in the pebble-tossing of our actions/words into the shared pond of our collective awareness. Just in the range of what we intentionally do and say to make impact and the ripples that causes without our even noticing... it’s staggering, and everywhere.

Kaizen is a Japanese concept referring to small, seemingly imperceptible changes over time which yield a big difference in the end. The impact we have in the course of an hour, day and so on can be much like this. Lots of little choices and interactions, over time...

Let’s first establish that a moment of interaction can fall within a huge range from me jogging past you and just making eye contact briefly, to stopping to say something that really touches you, makes a positive difference and sticks with you. There’s a pretty big range in-between. And- there’s the negative version of this range… I could jog right by, not noticing you, or stop to say something that really offends or hurts you, which then makes a negative impact, and sticks with you.

We have so many kinds of interactions in just the course of one day. See if you can count the number of possible moments of interaction you’ve had in the last few hours. Not just the moments you interacted with someone, but all the openings when you could’ve. Just this morning in the hour before my three kids left for school, I lost count of the moments with them where I actually was or could be making impact on their state, thinking, beliefs or course of their day. Every look exchanged (smile or scowl?), every word choice, every topic chosen influences. Just in the course of writing these few paragraphs, I’ve had eight emails, two calls and one live conversation come in (I let them all go until later), all representing potential moments of impact (on me as I read them, on another, as I reply). I also posted a few times on Facebook and Twitter today, each post an opportunity to impact lots of people with a few simple keystrokes.

This is one of those concepts that worms its way into your thinking, and then you start noticing it everywhere. So- we’ve got an opening here to gain new awareness going forward. What if we started considering our impact everywhere in all of those moments, and consciously chose to make them count meaningfully with positive impact?

Here’s a start:

•  Reflect on the last few interactions or opportunities for interaction you’ve had (even with strangers). What impact did you have? Even if you ignored them, you had impact of some kind, so own it.
• Think about how you could’ve used those moments to make positive impact somehow.
• Going into your next interactions, consciously choose to connect with or contribute to someone. Notice something positive (even the most cynical can see it), then actually acknowledge it out loud to that person.
• Notice the moments you encounter everywhere, where you actually have a choice, but never even considered.
• Notice the moments you make negative impact. Maybe intentionally, maybe not, pay attention to how your inattention or sour state get on other people. (We’ve all been there)
• Be willing to give with impact in the 5-minute Favor, as Adam Grant shows us. You can create big movement for someone in very little effort.

It all counts. I assess the maximum impact for the moment, and dive in as the work I do every day. You could too. Yet the small, little moments not only make impact, but ripple and multiply into impact we can’t even measure.

Go.

Closer Than They Appear

My mom’s rear-view mirror always had etched onto it:

Objects in mirror are closer than they appear.

So it turns out that this standard-issue reminder about perception applies to our own psyche, as well.

When we get to the part of my training where I ask people to identify a spot in their lives where they need to step up or out or through something, many people find something BIG.  It’s often having to do with a person they need to confront or a thing they’ve needed to do for a long time, which they’ve been allowing to suck their energy and hold them back in their productivity or happiness for weeks, months or years.  Most people have a few of these things rattling around, sort of like extra weights they’ve been carrying around with them.

So, I help them to stand up to the BIG thing, and commit to busting through it to the elusive “other side” which is alot like those things in the rear-view mirror… much closer than it seems.

It often comes down to a conversation they need to have with someONE or a new behavior that they need to just DO or try.  I coach around it, sometimes even set up full plans of attack for getting their State just right, and all the support they need to hold that State, follow through and not bail at the last second.

In my work with thousands of people who have gone through this very process, I’ve found something in common which takes me back to the rear-view mirror…

Leading up to the actual breakthrough (which is often just a moment), people will actually spend hours of time thinking about it, obsessing about it, rehearsing it or just worrying about it before they actually do it.  The good news is that this is replacing the countless hours of stress, upset, distraction and worry that they had been spending regularly on it before they chose to break through it.

So finally, they get to the moment of truth.

They get into State (or not, which makes it more painful), they DO the big thing, and they’re through to the other side.  The act or conversation took minutes.  It’s over.  The energy suck that had been draining their will and focus is cut off, and there’s a proud mix of adrenaline, relief and newfound energy afterward.  Then the realization…

Obstacles are smaller than they appear.

It wasn’t that big of a deal in hindsight.  All of that worrying and prep, and they broke through it in moments.  To me as a coach, the most important thing is the equation of time spent that comes in the debrief:

Number of sucked hours of worry/upset/stress/energy you are losing in thinking, worrying, avoiding by not doing it

VS.

Moments it takes to just do it and be through to the other side

Simple equation of time investment.

Easy?  Not really, which is where Comfort Zone and coaching like mine come in.

But simple? ABSOLUTELY. For me, this math is what gets me to finally get out of my head and do the uncomfortable but liberating thing.

Maybe we should change what’s etched in our rear-view mirrors as a constant reminder, so we can save all that time and energy, and just step up and out in the first place?

©SarahSinger&Co. 2013

You Are Reaction... A Choice.

Everything is a reaction to something else.  Everything’s a setup for something. 

Athletes and their coaches study films to spot patterns and nuances in a team and individual player’s game- from which they can learn, tweak and improve.  Slowing an interaction down to be able to see the exact sequence of moves, angles, actions and reactions in a play allows them to make the critical adjustments necessary in their for the difference of a win next time. What if we all did this in our normal lives and patterns?

Action & reaction can be simultaneous. It doesn’t much matter which we call the action or which we call the reaction; both create an interaction, and neither exists without the other.

This is true, and our lives are filled with interactions all day long. They’re so smooth that we rarely question what was an action and what was a reaction. That’s actually a good thing, and keeps us in relationship and moving forward… Most of the time.

While looking at the overall interaction of things is a healthy way to go, sometimes we should look a little closer.

We know that Sir Isaac Newton was right. But not just in physical science… if we break it down, we can see that for every action, there really is a reaction that occurs from it in human dynamics as well. This is helpful in understanding our own patterns.

When certain triggers (actions) occur, we react. Similar or repeated triggers make for reinforced reactions. Some of those are awesome and healthy, and some aren’t. Every single time we repeat an action or reaction, we’re rewiring our brain for those behaviors- strengthening and myelinating those neural pathways of response, which ultimately become the way we run whether we intended it or not. It’s like your pattern of typing mistakes on your smartphone- the software learns your patterns and then compensates for them (supposedly, although my phone just doesn’t get that I mean of instead of if), so you don’t even notice them anymore (mimicking the brain). In our own human reactions to other people and situations these patterns and compensations are created too, and before we know it, we’ve got some new default settings we didn’t even plan for and may not even notice… Habits. And sometimes they’re unhealthy, unproductive habits. Let’s fix that…

The more self-work you do, the more you start to see your own patterns. A client once described this self-awareness that develops “like having a rear-view mirror on yourself all the time”- noticing things about how you operate which you just wouldn’t see otherwise.

It’s one thing to notice behavior patterns. It’s quite another to choose to interrupt or change them. This is an important step on the road to growth, to be sure.

Example: “I spend a whole lot of time on Facebook during the day which isn’t productive, so I’m going to limit my time on Facebook to 10 minutes at night and that’s it.”

Okay, good. Behavior changed- much better than whiling away hours of productivity on auto-pilot.

And yet…

That tactical approach may or may not really help to get at the real issue- what this Facebook habit is actually a reaction to. If we skip over this, then just limiting the Facebook time isn’t going to solve much or get at the root trigger- in fact it might just spawn another reaction pattern/habit to replace it instead (like eating, let’s say), which I’ll just have to deal with 10 pounds later when that becomes a problem, too.

Instead…

Look at the initial action or trigger that your behavior is reacting to:

“Whenever I get news I don’t like or have to deal with situation XX or person YY, I tend to get on Facebook, which is actually sucking up a lot of time and killing my productivity.”  

Better.

Now we’re looking at what really needs attention, which wasn’t really the Facebook habit at all, but what it was a reaction to. That surf time was successfully diverting my attention from something I didn’t want to face, and compensating with something that felt a lot better in the moment to focus in on (the brain loves instant gratification). Once I realize this, I see that limiting my Facebook time isn’t actually going to help me to more easily deal with bad news or my XY situation…and then I can separate the trigger and the reaction apart. From there I can make a smarter, more effective adjustment which will have more lasting impact.

So maybe what we need is a giant pause button, to be able to freeze our own action like in the game films, so we can rewind and take a look at what we’re doing and what we’re reacting to over and over into habits without realizing it.

It’s about going a bit deeper.  Here’s how you can do this…

To get past the most obvious behavior you think you need to change and see the bigger pattern of action-reaction-pattern, you have to ask yourself a few key questions (we’ll stick with the FB example) like 

1. Why? What? When? Who? How often?… 

Why am I doing this?

“Because I like to see what other people are doing and share out with my ‘friends’ on Facebook.” Maybe. Plus…

Deeper layer: “It feels better to focus on someone else’s life/thoughts instead of my own or put some finite positive thoughts out there rather than deal with these other ones.”

When do I tend to do it?

Whenever I get news I don’t like or have to deal with a negative person like XX.

Certain situations trigger these reactive patterns which divert our attention from something we’d rather not feel or deal or think about. The more persistent a situation is, the more you may not even notice your reactive response, now fully engrained as a habit.

It could be certain times of day as triggers associated with certain tasks (like when you have a deadline to hit which you’re avoiding) or events (like the night before a business trip, every time).

It also could be certain conditions (like when you get less than X hours of sleep)…

Particular people are absolutely triggers for you.  That can be a good thing or a bad thing. If bad, then your reactive pattern could be so habitual that you could actually miss this person showing up in a positive way (because you’re expecting the worse), and miss an opportunity with them.

What am I getting out of it?

I get to focus on something more positive. Sure, but…                                                  
Deeper: I get some acknowledgment and validation (at least from my Facebook world). I get to be heard.

We’re always getting something out of what we’re doing, or we wouldn’t be doing it.  Categorically it’s as simple as avoiding pain or seeking pleasure, although…

Pain = difficulty, fear, or discomfort of any kind.  Pleasure = validation, attention, confidence, inclusion, acknowledgment, control, power… but could also be learning, accomplishing, creating…

How often?

Um… a lot, every day. 

Reactions repeated become habits.                                                                                
Habits with an edge of need to them (depending on how strong you’re reacting from something) can become crutches.                                                                                
Crutches with a strong “feels so much better” response can become addictions.

Addictions, no matter how innocently they started are really hard to break, and can become much bigger than the initial trigger you were trying to avoid in the first place.

2. Handle the intial trigger. 

Once you find the trigger, address it by itself instead of allowing yourself to react in a way that may or may not help you in the long run.

I have a hard time hearing negative feedback and persistently negative people. So- I’m going to try some new strategies for being able to hear negative feedback in a constructive way and interact with negative people in a way that I don’t absorb it. I’ll talk with XX about our communication to see if we can change the negative pattern there. 

You are a creature of reaction. You can also change your own patterns to be more intentional, so you’re not a creature of reactive unhealthy habits. So strategize outside the moment of trigger, since that’s when your thinking is most compromised.

3. Study and tweak your own game.

Pay attention to your patterns.

Pause yourself, rewind and break it down.

Notice what’s happening first in your interactions, and how you can tweak/address the reaction pattern itself rather than waiting until it becomes a set, myelinated and reinforced habit down the road (and doesn’t solve the issue anyhow).

Did I mention addressing those triggers and interrupt your pattern as early as possible? Yeah- it’s that important.

4. Set yourself up. 

You actually can be less reactive and more pro-active, to respond the way you know will be best for you. You now know how to change your own State. You even know how to trigger and anchor the best and most productive States. So… for this, as you choose a new response (in a sane moment), try it, anchor it, then hold yourself to it when the trigger hits next. Debrief after, and be honest about whether the new response is working or not. If not, try another. Or another. Or go back to #1, and re-address what’s going on. It’s worth it.

Everything is a reaction to something else.  And everything’s a setup for something…                                                                                                                         
So set yourself up for intentional, healthy patterns, which will trigger even more of them.

©SarahSinger&Co. 2013

The Power of State, Part 2 Choosing it.

So… how’s your State? Right now? 

If you don’t know what I mean by that, go here. If you do, then you’ve been playing with it and have begun to wake up a new sort of State Self-Awareness. Awesome.  You’ve begun to…

Monitor and observe yourself. You probably noticed that your States are much more specific than “good” or “bad” when you really paid attention to them, right?  You also noticed that your State can change in an instant from any number of triggers around you, some in the direction you want to go, others not. Which led to…

Pay close attention to WHAT, WHO and WHEN your States are vulnerable.  Was it certain people who trigger a certain State for you every time?  In a good or bad way?  Did you find certain topics that do it?  I’m positive you found that certain times of day trigger specific States for you. Did you get all the way to songs, places or smells as anchors for you? How about those curveball situations that just wrenched your State in some direction you weren’t expecting?  More to come soon, as always.

So, now you’re ready for the next part:

Getting deliberate about setting your own State in the moment and strategically- This is the satisfying part.

Why it matters… 

State affects everything and everyone.                                                                 
Attention, learning, and performance are completely State dependent. In other words, the performance you’re able to bring completely depends on the State you’re in. Think about a recent great day, great presentation, great meeting, great conversation. Now think about the State that you were in at the time. It was probably focused, fired up, into it, engaged… a very particular State on your “top 5 productive States” list, right?  Now imagine that same experience, but having it in an unproductive State like tired, irritated, or distracted. Way different, right?

Here’s the difference between the masses and those people who go beyond to influence, lead with impact and outperform…

Those superstars intentionally choose their State rather than letting their State control them. An NBA player would never step onto the basketball court without getting his State locked in first. So why would you do so on the court of your life (I’d argue that you actually have more at stake than he does)?

States are contagious.                                                                                                     
More specifically, YOUR State affects everything for you and everyone around you. Always. And if you’re in a leadership position or close partnership, it’s even more important and more magnified than for anybody else, because whatever your State, it’s setting the State for everybody else the second you walk in the door. We’ve all noticed this before. You’re in an okay “mood”, maybe even a great mood (more accurately called State). The boss (or partner, or family member) walks in and is in some kind of a grouchy, snappy, salty State.  Immediately everybody else’s State is affected by that, right? Ever notice how when you’re in a bad mood (State), everyone in your world seems extra-irritating and whiny?  Not an accident. Unfortunately (or not) most of us are victims of another’s state, and usually the person with the strongest state wins, in that it spreads to others. More on this next time, but meanwhile…

You can accidentally contaminate or intentionally elevate.                                       
You can (and do) contaminate somebody else’s creative blissful State with your irritated, pessimistic one just by being around them while in that State, and vice versa. You can also elevate somebody who is in a depressed, isolated State to engaged, inspired and connected with your State alone.  The question is this, how mindful are you about this, how intentional are you about it and how could you change that at any given moment?

In my coaching experience, I’ve seen that every manager or leader I’ve seen who has star performers consistently over time, are the same managers or leaders who are consciously using this particular tool called State Management every day, every moment, every interaction. Here’s how…

Choose it.                                                                                                                          
Most people are victims of their own State. It’s 10am and they’ve already given up, saying, “Yeah, it’s just going to be one of those days.” Wow. Stuff happens around us all of the time that messes with us mentally, emotionally and physically. The question is… how are you going to respond to it in a way that keeps you solid?  Maybe you only got a few hours of sleep last night or are coming from a particularly rough conversation just now. So what? Don’t let that determine your State or set it for the day. Choose it.

People are watching you, they’re listening. They’re getting vibes from you. They are choosing their own State and responding to yours all day every day, in the moment. You’ve already been messing with a few ITM (In The Moment) State changes as you noticed your triggers, so now you can get more deliberate in choosing how to set your State well.

So, when you’re in a great State, when you are on top of the world, what’s really happening?

Remember that Mental, Emotional and Physical are all interconnected ALL the time. Something triggered one, and they all changed. It’s not possible to change one without messing with them all somehow. So it makes sense then, that to change your State to one you want to be in, change one of the three parts. PInpoint an awesome State you know is great for you. Now let’s break down its parts:

Mental: What thoughts you’re having- what images, ideas, sounds you’re focusing on.

Emotional: What emotions you’re feeling.

Physical: What’s happening in your physiology- in position, breathing, movement and expression.

So to choose and change/set your State, pick one of those ways into it, or several to make it more potent. Depending on how strong your current State is (like the one you’re trying to change out of) some methods will work faster/easier than others.

Try these:

• Think about a time when you were totally successful (mental)

• Listen to specific music (relaxing music to calm down, upbeat music to get energy, favorite song to get psyched… (mental)

• Have someone tell you a joke (emotional)

• Look at a picture of a favorite person (emotional)

• Read an inspirational quote (mental)

• Go for a walk or quick jog around the building (physical)

• Splash cold water on your face (physical)

• Re-read a great note, card or email someone gave you which put you in a great State (emotional)

• Drink lots of water (gets more fluid in system, brain operates more clearly) (physical)

• High-5 someone (physical)

• Look at something in nature (like a cloud passing in the sky) for a few minutes solid. (mental)

• Drink caffeine (physical)

• Ask someone in your immediate space to tell you their favorite thing about one of their friends/kids/you (mental)

• Stand up and stretch (physical)

• Recall a time you felt completely loved and accepted by someone (emotional)

• Do some jumping jacks (physical)

• Get something to eat with extra protein, light on the starches. Protein gives you more brainpower, starches make your brain tired. (physical)

• Visualize yourself nailing whatever then next challenge is all the way through to the celebration at the end. (mental)

When in doubt, remember- physical is the fastest to manipulate easily.  Despite the war you may be having in your head, you can still force yourself to do something physical pretty quickly.  Move your body, and your State will follow.

Make your own list. 

Take what I’ve given you here, and add on to it. The State changes that will work best for you are the ones you create and tweak to perfection yourself by doing and doing again. Then get your complete list onto your phone or your wall or somewhere you can see and access it easily (because the moments you really need a State change are the ones where you can’t think of one to save your life).

Get strategic.                                                                                                                        
You should now have a new awareness of your State, and soon you’ll also have a new muscle of State Management to flex in response to your world, moment to moment. Awesome. Aaaand…                                                                                                           
The power of State in your performance, influence and accomplishment will come in the way you also use State strategically. Covey taught us to “start with the end in mind” and that everything’s created twice- first in your head, then a second time in real life. Most interpret this as planning it all out in actions and approaches… without ever considering the power of State.. a huge miss. We can and have watched two leaders execute identical brilliant plans, and get wildly different results. Often it comes down to State, and which leader’s in the most effective State to set their own performance, focus and contagious attention the right way, as they model and lead it.

So, map out your State strategically into the plan. What State will you want to be in as you ideate with the team? As you work with that one person whose ideas you love but pushes your buttons? As you crank out all the content and plan, heads-down? As you pitch to your potentials? As you facilitate the stakeholders? As you go into that one week which you know even now will test you with multiple demands?  As you call out and celebrate the wins of the team with them even though you’ll want to be further along? Every one of these will need you to be in a different State to guarantee its ease and success. Choose them proactively and intentionally.

And then there’s the rest of your team, and their State.  You can directly move that, too.  Next, in Part 3…

NOTE: This is Part 2 of a 3-part series on the power of State. Check out 1 & 3 also!

©SarahSinger&Co. 2013

The Power of STATE, Part 1…

Ever fallen asleep while reading in bed?
Your body did that.                                                                                                            

Ever blush when you were trying hard to keep your cool? 
Your emotions did that.

Ever felt sort of sick, but powered through something pretty successfully anyhow?
Your mind did that.

These kinds of things happen to you all the time, right?

Well, they actually happen more than you even realize, and you can use what’s going on there to determine and choose how your moments, interactions and days go rather than just allowing them to happen to you.

It’s called State, and you’re in one right now. 

Not the geographic State like California, but your State as in where you are mentally, emotionally and physically at any given moment.  You could be curious, riveted, bored, excited, tired, irritated, focused, creative, playful… these are all States.

Often people refer to their moods, which is pet peeve of mine, since it implies emotion only, and is actually inaccurate.  There’s a lot more to where you are right now than just emotion, and you can actually manage it more easily than you’d think.

This is one of my favorite topics to coach, and a lot of fun to play with. It’s also one of the most important distinguishing factors between people who are “good” and people who are masters; think Michael Jordan vs. every other b-ball player (still), Peyton Manning vs. every other quarterback. Not only are they masters of their talent, they are also masters of their own State from second to second. Under tremendous pressure, they get and hold themselves perfectly aligned mentally, emotionally AND physically to outperform everyone else. This is key not only for them, but for you too. Why?

Performance is State-dependent.                                                                                   
Learning is State-dependent.                                                                                         
Attention is State-dependent.                                                                                          
Focus is State-dependent.

Whether or not you can perform, learn or focus as you want or need to completely depends on your State.

Here’s the piece people miss, which is the crucial…                                                         
State is always comprised of three interconnected parts:  thoughts (mental), feelings (emotional) and position/action (physical).  These are key, because every time one of these parts shift, the other two shift as well. Every time. 

Change one part, you change them all. Every time.                                               
Think about it…                                                                                                               
You’re working, start to get bored, so get up and walk around for a minute.  You sit back down, and you’re refocused. That’s a physical trigger shifting where you were mentally/emotionally. OR…                                                                                                
You’re tired, but talk yourself into working out anyhow.  You don’t even get winded, have energy that surprises you, and get into a great workout . That’s a mental trigger shifting where you were physically/emotionally.  OR…                                                                  
You’re feeling cranky, tired and distracted, then someone calls or texts who always makes you smile or laugh.  You come away from them on your phone happy, energized, and thinking more clearly. That’s an emotional trigger changing where you were emotionally/mentally/physically.

Every one of those is called a State Change, and you actually have lots of them all day long.

The question is this:  Are they just happening to you or are you choosing them deliberately?

States get triggered by all sorts of things. Situations, conversations, episodes.  Recurring triggers exist all over, too. These are called anchors, or associations to particular States.  Common anchors are certain people (just seeing that one person’s name come up on your email or voicemail list triggers a certain State),                                                                
smells (recently a waiter was a completely thrown by how much my perfume was an anchor to his ex-girlfriend… awkward!),                                                                           
music (that’s why your favorite show doesn’t change it’s theme song- it’s your trigger for an excited, anticipatory State to be ready for tuning in), and                                                 
places (that one spot where you… will always trigger the same memory and corresponding State…).

The mind-body connection has lots of research, and we’ve even come to reference “mind over matter” to explain how we performed despite ourselves or as a tactic to employ when we need to get “in the zone.”  That’s really State we’re referencing, in moments when we’ve deliberately managed it- changed, accessed, set it so well that we could perform beyond the circumstances or what we normally could.  Athletes and entertainers do this all the time pregame or preshow, in order to set themselves for their best performance.  Why not you?

You can learn it…

Master State Management, and you’re on your way to guaranteeing your own performance. 

The best examples to watch are in sports. To me, it’s a great fishbowl where I love to study moments, patterns and techniques of State management and mastery (or not).

Take basketball…                                                                                                                 
The foul shot in basketball is the ultimate test of State.  Technically, it’s the easiest shot there is- straight in front of the basket, nobody interfering, the same every time.  And yet… it’s not the easiest shot, because it’s really a test of being able to set and hold State. This is brilliant, in my opinion. Elite, uber-talented professional basketball players screw up this shot. Some chronically.  Why? Change one, you change them all.  There’s no question of whether they can physically make the shot- of course they can. They have and will nail thousands of foul shots, maybe even with their eyes closed.  Not the point. You put them on the foul line with pressure of the win in jeopardy, slow time down, and then it’s not about physical or technical ability.  It’s about being able to set and hold State.  It’s mental and emotional… and if these aren’t set it automatically, literally handicaps their physical ability in that moment to hit the shot or not. All connected, all the time. 

The difference between you and an NBA star…                                                     
Actually quite a few, right? So, you may not be a professional basketball player, but I’d wager that your performance may actually have more at stake to it than that player on the foul line for one shot in one game. Yours is about performing as a the right leader to your team, creator of the ground-breaking idea, or listener for another human being.  Your State matters.

Think of it as the glue that holds everything else (your talent, your ability, your knowledge) together. If you have those things and you can manage your State well, you’re set.  If you have all that, but can’t hold your State, you’re inconsistent at best.

So- let’s get you some State mastery, yes?                                                                
You can change your own and other people’s States in an instant, and it will make all the difference between good and great, control vs. none over the quality of your experiences and ultimately…what you can generate in your own performance.

I coach to this every day, so if you really want to dive in, let’s chat. Meanwhile, we’ll take a few posts to mess with it and build these critical new muscles for you. This is truly just Part 1.

For now…

•Wake up a new self-awareness… of your State. 

To get more out of your moments and mastery over your State, you have to first be able to call it in the moment. What State are you in right now? Hopefully it’s something like curious, focused, or intrigued as you’re reading this . If it’s not any of those, see if you can give it a name.  “Good” and “bad” don’t cut it for pinpointing a State.  Get more specific, like: Focused, energized, calm, anticipating, inspired, motivated, determined, enthusiastic, excited, curious, open, reflective, peaceful, etc.                                                                    
OR                                                                                                                                   
Doubting, restless, critical, frustrated, annoyed, grouchy, sad, angry, restless, anxious, distracted, defensive, judging…

If you find yourself thinking “I don’t know what State I’m in,” see if one of those listed fits, and your brain will usually work out the right answer from the contrast…  “No- that’s not it, it’s really….!”

•Pay close attention to WHAT, WHO and WHEN your States get triggered or are vulnerable.   

You’ll notice that your State might be a really good one like curious, creative, focused, open… but then it gets messed with by something, which spins you into an unproductive State like stressed, irritated, mad, complacent, crabby, taskmaster, or whatever.

For example, certain people trigger States for you. Who sets yours off every time?  Good or bad?                                                                                                                                      
Or, it could be a certain topic that does it.                                                                           
Or, it could be a certain time of day that does it to you.                                                        
Or it could be situational- like getting feedback.                                                                  
Or, it could be particular people, songs, places or smells that trigger certain States as anchors. Pay attention.

•Find your triggers and use them. 

Anchors for certain States are all around you- good and bad. It takes extra awareness to realize when your State is being triggered, in the moment. Try calling it, then use anchors to your advantage.

Place that stresses you?  Get out of there and avoid it if possible- switch it up.           
Favorite song that fires you up? Listen to it before the big presentation.                           
Shirt that makes you feel invincible?  Wear it for the big meeting.                                     
Scent that calms you? Wear it when you know you’re anxious.                                        
Photo that reminds you of a great/successful/peaceful/connected moment? Get it onto your wall or  phone where you can look at it when you’re off.

There’s a lot more to this. We’re just getting started. This is enough to mess with for a week.

Next time…

Deliberately setting or changing your State- in the moment and strategically.

Getting other people’s states and how to change those, too.

Meanwhile, stay tuned to yourself, and see how quickly you can call out your own State. You’ll be way ahead of most people around you.

NOTE: This is Part 1 of a 3-part series on the power of State. Check out 2 & 3 also!

©SarahSinger&Co. 2013